ZenBusiness vs Swyft Filings Comparison

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Natalie is a business writer with experience in operations, HR, and training & development within the software, healthcare, and financial services sectors.

Edited by: David Lepeska

David has been writing and learning about business, finance and globalization for a quarter-century, starting with a small New York consulting firm in the 1990s.

Published on September 4, 2022

Setting up a business entity is an essential component when launching a business, and due to its often intricate and time-consuming nature, many entrepreneurs choose to employ a professional to handle it correctly. These formation services typically offer other supportive services that can prove useful to a budding business owner.

ZenBusiness and Swyft Filings are two prime online services worth considering in this area. To help you discern which of these is superior and which might best cater to you and your business needs, we’ve carried out an in-depth assessment of their services from an entrepreneur’s viewpoint.

Keep reading to choose the path that may guide your business toward a successful journey and align best with your business goals.

Services Overview

Business Formation Service

ZenBusiness

Swyft Filings

Plans and Pricing

3 plans: Starter, Pro, and Premium; $0 – $349 annually + state filing fees

3 plans: Basic, Standard, and Premium; $0 – $299 + state filing fees

Registered Agent Service

Not included, $199 annually

Operating Agreement

$99 if you go with the Starter plan; Included in Pro and Premium plans

Included with Standard and Premium; $35 for Basic

Annual Report Service

Worry-free compliance service covers annual filing; only annual reporting is $100 + state fees

Not included, $99 + state fees, or included in the Annual ComplianceGuard Subscription (free for 14 days, then $149)

Processing Time

Standard and rush

Same-day, standard, and express

Customer Support

Chat, email, phone; Mon – Fri 8am – 8pm CT, Sunday 9am – 6pm CT

Chat, email, phone; Mon – Fri 9am – 6pm CST

Business Documents Online Library

Included in Premium, $99 (one-time fee) for other two plans

Top-tier plan only

Other Services Offered

Domain name registration, business website creation and business email address, business banking, business credit cards, online payments

Digital Corporate Kit, Seller’s Permit, Corporate Bylaws and Resolutions, Banking Resolution

Number of Business Served

More than 500,000

More than 300,000 since 2015

Money Back Guarantee

60 days

No, but they offer a 100% satisfaction guarantee

Our Verdict

After a thorough assessment, we have determined that ZenBusiness offers better value.

The main advantage of Swyft is in its name, and they do deliver on their promise of quick processing. However, by choosing ZenBusiness, you’ll save some money and likely receive higher quality customer service and equally fast turnaround times.

Pricing

Turnaround Time

Help and Support

Customer Satisfaction

Ease of Use

Overall Score: 4.7/5

Learn More

Pricing

Turnaround Time

Help and Support

Customer Satisfaction

Ease of Use

Overall Score: 4.4/5

Learn More

ZenBusiness is our recommendation, mainly because of competitively-priced packages that offer good value to new business owners.

Pros and Cons

ZenBusiness Swyft Filings

Pros

Competitively-priced packages offer good value ($0 business formation plan)
Great and helpful customer support
Positive customer reviews
Quick and easy purchase process
Company is socially responsible and active

Cons

Registered agent service not included in the plans (available as an add-on)
Cancellation can be a lengthy process
Some information is difficult to find on the website

Pros

Competitively-priced packages offer good value
Fast turnaround times
Personalized customer service specific to your needs
Quick and easy purchase process
Good rating from the Better Business Bureau

Cons

Registered agent services aren’t included in packages and are pricier than competitors
Significant upselling
Uses third parties for some services

Plans and Pricing – Winner: Swyft Filings

ZenBusiness

Renowned for some of the most affordable rates in the industry, ZenBusiness offers a free LLC formation package — Starter plan.

For those desiring more comprehensive features, the $199 Pro package offers continuous compliance support, an EIN, an operating agreement, and rush processing.

Additionally, the $349 Premium plan includes rush processing service, a business website package, and a domain name.

Please note that none of these plans include state filing fees, which vary from state to state.

Swyft Filings

The Basic package, suitable for budget-conscious entrepreneurs, includes company name verification, document filing, lifetime support, and the same as ZenBusiness — it’s free of charge.

Purchasing a business formation service from ZenBusiness is a breeze. You begin by choosing the desired incorporation package, then provide basic personal and business information, and select any additional features. It’s a simplified process designed to avoid any confusion.

Swyft Filings

The initial formation process with Swyft Filings is generally swift, simple, and straightforward. One disadvantage is the inability to see all the details of the three plans before starting your filing, making upfront comparison challenging.

Throughout the process, there’s an ongoing upsell of services, which some may find annoying.

Additional Services – Winner: ZenBusiness

Both ZenBusiness and Swyft Filings offer a variety of supplementary business services, many of which are unique to each platform.

ZenBusiness extends services in the realm of digital business establishment, with offerings like domain name registration, business website creation, and business email address setup. They also provide additional financial services such as business banking, business credit cards, and online payments.

On the other hand, Swyft Filings focuses on corporate governance and documentation with services such as providing a Digital Corporate Kit, assistance in obtaining a Seller’s Permit and creating Corporate Bylaws and Resolutions. They also offer Banking Resolution services.

While there’s an overlap in their dedication to providing additional business services, each company brings its unique approach. ZenBusiness is particularly suited for those who need assistance in setting up their business online and managing their financial services, while Swyft Filings is a great fit for those who require more formalized corporate documentation and governance tools.

FAQs

Why should I use a business formation service to start my LLC?

Using a business formation service to start your LLC frees you up to focus on growing your business. These services handle the filing process for you and offer additional services that can make life easier for a new business owner.

What should I take into consideration when choosing the right business formation service for my LLC?

When assessing whether or not a business formation service is right for you, it’s important to dive into the following four categories: included features, customer service, pricing, and turnaround time.

Where can I learn more about what real customers think of the various business formation services?

To learn more about the customer experience at a particular business formation service, check out the reviews and ratings on the Better Business Bureau and Trustpilot websites.

Why should I choose ZenBusiness over Swyft Filings?

Although both ZenBusiness and Swyft Filings offer exceptional service and a robust suite of formation services, ZenBusiness beats Swyft Filings in the efficiency of customer support, easy-to-use website, and rush processing included in BOTH top-tier plans..

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